Why does responsible gaming matter?
Online gaming has become a popular form of entertainment in Bangladesh. At pijok, we want every user to enjoy the experience — but always in a controlled and mindful way. Responsible gaming doesn't mean playing less; it means knowing your own limits and staying within them.
When gaming shifts from entertainment to compulsion, it can negatively affect your personal, family, and financial life. pijok is here to help you avoid that. We are not just a gaming platform — we are committed to building a responsible community.
Responsible gaming comes down to three things: Awareness, control, and support. As long as you know when to stop, how to set limits, and are willing to ask for help when needed — gaming will always be an enjoyable experience.
Responsible Gaming 6 Pillars
Age Verification Required
Only players aged 18 or above may register at pijok. Age is verified during registration, and additional documentation may be requested in cases of doubt.
Deposit & Spending Limits
You can set your own daily, weekly, or monthly deposit limits at any time. Limits take effect immediately once set, and any increase is subject to a 24–72 hour delay.
Session Time Control
As part of responsible gaming, you can set a time limit on how long you play in a single session. Once that time is reached, the system will notify you and give you the option to end your session.
Self-Exclusion Feature
If you feel you need a break, you can suspend your account for as little as 7 days or close it permanently. No marketing messages will be sent during an active self-exclusion period.
Mental Health Support
Our support team is trained and empathetic. If gaming is causing you stress or anxiety, don't hesitate to reach out — we're always ready to help guide you in the right direction.
Transparent Gaming History
All your transactions, win/loss records, and session history are fully transparent and accessible. Review your gaming patterns and make informed decisions.
In Your Hands Control Tools
Deposit Limit
Set a maximum deposit limit on a daily, weekly, or monthly basis. Lowering this limit takes effect immediately, but increasing it requires a waiting period of at least 72 hours — protecting you from impulsive decisions.
Session Time Limit
Set a limit on how many hours you play in one session. Once the time is up, you will be logged out automatically. This tool is especially effective for managing late-night gaming habits.
Loss Limit
Set a limit on how much you can lose before play stops automatically. This is one of the most effective ways to keep financial losses in check.
Cooling-Off Period
Temporarily suspend your account for anywhere between 24 hours and 30 days. You will not be able to log in during this period, and no promotional emails will be sent.
Self-Exclusion
Exclude yourself from the platform for 6 months, 1 year, or permanently. Once self-exclusion is active, your account cannot be reactivated under any circumstances — making it the strongest protection available.
Reality Check
At regular intervals, you'll be reminded how long you've been playing and how much you've won or lost. These alerts help you make informed decisions.
Warning Signs of Problem Gaming
To keep your gaming responsible, watch out for the following signs in yourself. If any of these appear, it is important to take a break or seek support:
Spending Beyond Budget
Using money meant for essentials or borrowing to fund your gaming is a serious warning sign.
Urge to Chase Losses
Being unable to stop after a loss — telling yourself "just one more round" — or repeatedly coming back to chase losses.
Neglecting Family & Work
Gaming is getting in the way of your family responsibilities, work, or studies.
Emotional Distress
Feeling restless when not playing, constantly thinking about gaming, or getting irritable when you can't.
Hiding Your Play
Hiding your gaming from family or friends, or lying about it — this is a warning sign.
Losing Track of Time
Losing track of time during a session and playing late into the night without realizing it.
Self-Assessment
Ask yourself the following questions. If you answer "yes" to most of them, start using the responsible gaming tools or reach out for support:
Am I spending beyond my set budget and feeling regret afterwards?
After a loss, do I chase it by placing bigger bets to try to win it back?
Is gaming affecting my sleep, eating habits, or time with my family?
Am I hiding or lying to people close to me about my gaming?
Am I borrowing money or dipping into savings to fund my gaming?
Do I feel anxious or irritable when I can't play?
Minor Protection
Pijok firmly believes that minors (under 18) should never participate in any online gaming platform. A core part of our responsible play policy is ensuring the safety and protection of children and young people.
- Age verification is mandatory at registration.
- Identity verification is carried out on suspicious accounts.
- Accounts found to belong to minors are closed immediately.
- Parents can use parental control software to restrict access.
- If you have concerns, let us know — we'll act promptly.
Pijok's Commitment
Pijok is more than just a gaming platform — we believe in building a culture of responsible gaming. Our responsible play policy goes beyond rules; it sits at the heart of everything we do.
- We never target minors with advertising.
- We are compassionate and proactive toward players in difficulty.
- Our games are RNG-certified and fair.
- We always provide responsible gaming tools free of charge.
- Self-exclusion requests are processed with the highest priority.
- Players' full gaming history is displayed with complete transparency.